B Matthews Funeral Directors prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are a few recent reviews and comments our families have left us.
If you would like to provide feedback please don’t hesitate to get in touch.
Rated 5.0 / 5 based on 75 reviews. Collected from Google, Much Loved, and Other sources.
Google
Karl Baverstock
Excellent care and support when needed with a professional, polite service. They made organising a funeral as easy as possible. Thank-you.
Google
Karl Baverstock
Excellent care and support when needed with a professional, polite service. They made organising a funeral as easy as possible. Thank-you.
Google
Karl Baverstock
Excellent care and support when needed with a professional, polite service. They made organising a funeral as easy as possible. Thank-you.
Google
Karl Baverstock
Excellent care and support when needed with a professional, polite service. They made organising a funeral as easy as possible. Thank-you.
Google
Elaine
A Big Thank You to Rachel for all the help and encouragement you did to support me through the loss of my husband. Such a caring person which made me at ease with the arrangements for Johns final day. Would also like to thank Neil
Google
Elaine
A Big Thank You to Rachel for all the help and encouragement you did to support me through the loss of my husband. Such a caring person which made me at ease with the arrangements for Johns final day.
Would also like to thank Neil who was so kind.
Thank you to all the staff at B Matthew’s who made the day very special.
Elaine Harding
Google
Martin Perry
Absolutely brilliant service from B Matthews, and in particular Gill who really made dealing with such a sensitive and distressing situation so much easier for all the family. Nothing was ever too much trouble. I can't speak highly enough of the whole team from the
Google
Martin Perry
Absolutely brilliant service from B Matthews, and in particular Gill who really made dealing with such a sensitive and distressing situation so much easier for all the family. Nothing was ever too much trouble. I can't speak highly enough of the whole team from the initial contact to the funeral itself. Everything and I mean everything went off without a hitch, even arranging for the sun to shine on the day of Dad's funeral!
Dad had a wonderful send-off, helped in no small part by B Matthews.
The family thank you all.
Google
Stephanie Lewington
Cannot fault the people and the company they arrange the horses and carriage for my mum witch she would of loved And the service was great the vicar did a fantastic job And even some words we ask him to say My mum would of
Google
Stephanie Lewington
Cannot fault the people and the company they arrange the horses and carriage for my mum witch she would of loved
And the service was great the vicar did a fantastic job
And even some words we ask him to say
My mum would of laugh at it
Like to thank everyone for the help and passion on making this the best way to send mum off x
Google
Tess Edmond
Amazing Service & Chat today with lovely Bernadette , Helped to made a very hard day so much easier, a few less tears into a few more smiles , Thank you so very much for all of your help 😊
Google
Anne Downer
Gill was great. So very kind,caring and professional. Everything went smoothly would highly recommend. My Mum would have loved her Funeral! It was fun and we had pizzas, cake and Bingo!
Google
Anne Downer
Gill was great. So very kind,caring and professional.
Everything went smoothly would highly recommend.
My Mum would have loved her Funeral! It was fun and we had pizzas, cake and Bingo!
Google
Neil David
Rachel was amazing to deal with and compassionate and caring all the way through the process, Neil our Funeral Director was great, organised and supportive all the way through and after the service..I would highly recommend B Matthews and their superb staff. very professional but
Google
Neil David
Rachel was amazing to deal with and compassionate and caring all the way through the process, Neil our Funeral Director was great, organised and supportive all the way through and after the service..I would highly recommend B Matthews and their superb staff. very professional but still had a sense of humour..which always helps.
Google
Ashes At Sea
We’ve recently had the honour of supporting a family who arranged their loved ones’ services through B Mathews at Woolston. The family spoke so warmly of the care and sensitivity shown by the team at B Mathews — it was clear the staff were not
Google
Ashes At Sea
We’ve recently had the honour of supporting a family who arranged their loved ones’ services through B Mathews at Woolston. The family spoke so warmly of the care and sensitivity shown by the team at B Mathews — it was clear the staff were not only professional but genuinely compassionate at every stage. Following the cremation, the family chose to have the Ashes Scattered at Sea — a deeply meaningful choice for those with ties to the coast, naval service, or simply a love of the ocean. It’s something we’re often quietly involved in, helping to create a calm, respectful setting for that final moment of goodbye. There’s something uniquely peaceful about a coastal farewell, and it remains a privilege to assist families in this part of the journey. B Mathews provided a thoughtful and dignified process from start to finish — a comfort in such an emotional time.
Ashes At Sea.
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