Reviews

Gill was great. So very kind,caring and professional.
Everything went smoothly would highly recommend.
My Mum would have loved her Funeral! It was fun and we had pizzas, cake and Bingo!

Rachel was amazing to deal with and compassionate and caring all the way through the process, Neil our Funeral Director was great, organised and supportive all the way through and after the service..I would highly recommend B Matthews and their superb staff. very professional but still had a sense of humour..which always helps.

We’ve recently had the honour of supporting a family who arranged their loved ones’ services through B Mathews at Woolston. The family spoke so warmly of the care and sensitivity shown by the team at B Mathews — it was clear the staff were not only professional but genuinely compassionate at every stage. Following the cremation, the family chose to have the Ashes Scattered at Sea — a deeply meaningful choice for those with ties to the coast, naval service, or simply a love of the ocean. It’s something we’re often quietly involved in, helping to create a calm, respectful setting for that final moment of goodbye. There’s something uniquely peaceful about a coastal farewell, and it remains a privilege to assist families in this part of the journey. B Mathews provided a thoughtful and dignified process from start to finish — a comfort in such an emotional time.

Ashes At Sea.

Tim a at the Park Gate Branch was fantastic and so helpful to us in organising my mother in laws funeral. They covered every detail and the photo tributes and celebrant recommended Charlie was exceptional. Neil the funeral director on the day was great and nothing was too much trouble thank you so much

This was the first time I've had to deal with the death of a loved one. Gill & the team treated my dad with such respect, compassion & love. They were here with us as a family & helped us through this very hard time. They made the moment matter & we as a family are very grateful for everything. Many thanks 😊

My mum Violet passed away in March and I contacted B Matthews funeral directors, Woolston. Gill was professional, compasionate and very supportive during a very sad and distressing time. Any questions and queries were answered immediately, sensitively and communication with us was faultless. On the day of the funeral Helen the funeral director was supportive and put us at our ease. We were very pleased with The Order of Service and photo presentation. Thank you to you all for respecting our wishes and helping us through what is a very difficult time.

After mum's sudden passing B Matthews were able to sort out a wonderful funeral using mum's plan.
Sam was a pleasure to deal with and ran the funeral, despite issues beyond her control, with calm dignity & professionalism.
Would highly recommend B Matthews for giving your loved one a fantastic send off.

Gill is quite simply amazing. My Dad died a few years ago and after ‘shopping around’ to find someone I could relate to, I spoke with Gill at the Woolston office, and immediately felt reassured that my Dad would be in very safe hands and I was proven right.

My Mum has now sadly passed away too so I returned to Gill who, once again, gave me lots of support, guidance, and has helped me to travel along a very painful and sad journey with grace and dignity.

Gill is friendly, professional, knowledgeable, helpful, and compassionate. A truly lovely lady. Thank you!